Terms and Conditions

OVERVIEW
Welcome to Fenestras24.com! The terms "we," "us," and "our" refer to Fenestras24.com, the commercial name of Euro Workx BV. Fenestras24.com manages this online store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Fenestras24.com is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, including all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy If you do not agree to these Terms of Service or the Privacy Policy, you are not permitted to access or use our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of legal age in your place of residence and that you have given us permission to allow any minor family members to use the Services on devices that you own, purchase, or manage.

In order to use the Services, including visiting our webshop or purchasing products, we may ask you to provide certain information, such as your email address and your billing, payment, and shipping details. You declare that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account and for all activities that occur through your account. You may not transfer, sell, or license your account.

ARTICLE 2 – OUR PRODUCTS

We strive to provide product descriptions that are as accurate as possible. Please note that colors and appearance of products may vary due to screen settings and device differences.

All product descriptions are subject to change at any time. We reserve the right to discontinue the sale of a product or to limit the quantity per customer/region.

ARTICLE 3 – ORDERS

By placing an order, you are making an offer to purchase. Fenestras24.com reserves the right to accept or refuse orders. Orders are only accepted after confirmation by us and after receipt and processing of payment.

Please check your order carefully. Once accepted, we may not be able to honor cancellations. In case of non-acceptance or cancellation, we will inform you via the email address or phone number provided.

Returns and exchanges are only permitted in accordance with our return policyOrders are for personal use only and not for commercial resale or export.

ARTICLE 4 – PRICES AND INVOICING

Prices, discounts, and promotions are subject to change without notice. Prices quoted are valid at the time of order and exclude taxes, shipping costs, and import duties unless otherwise stated.

You are responsible for providing and keeping up to date accurate purchase and payment details.

ARTICLE 5 – SHIPPING AND DELIVERY

Delivery times are estimates. We are not liable for delays caused by carriers, customs, or other factors beyond our control. Upon transfer to the carrier, risk and ownership are transferred to the customer.

ARTICLE 6 – INTELLECTUAL PROPERTY

All content, trademarks, and materials within the Services are the property of Fenestras24.com, its affiliates, or licensors and are protected by intellectual property rights. Use is permitted solely for personal, non-commercial purposes.

It is not permitted to copy, reproduce, distribute, or use content without written permission.

ARTICLE 7 – OPTIONAL TOOLS

Some tools are provided by third parties. We are not responsible for these tools and offer them "as is." Use is entirely at your own risk and subject to the terms and conditions of the external party.

ARTICLE 8 – LINKS TO EXTERNAL PARTIES

Our Services may link to external websites. We are not responsible for the content or consequences of these websites. Visits and interactions with external websites are at your own risk.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

Fenestras24.com uses Shopify to provide the Services. However, all purchases are handled directly with Fenestras24.com. Shopify is not liable for transactions between you and Fenestras24.com.

ARTICLE 10 – PRIVACY POLICY

Personal information is covered by our Privacy PolicyShopify also processes personal data for the provision of the Services. Please read the privacy policy carefully.

ARTICLE 11 – FEEDBACK

By submitting feedback, you grant us a worldwide, sublicensable, royalty-free license to use it. You warrant that you own the feedback and that it does not infringe on the rights of third parties.

ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect.

ARTICLE 13 – PROHIBITED USE

Use of the Services is permitted solely for legitimate purposes. Prohibited activities include, but are not limited to, illegal activities, intellectual property infringement, spam, viruses, and disruption of the Services.

ARTICLE 14 – TERMINATION

We may terminate access to the Services at any time. Provisions such as intellectual property, liability, indemnification, and privacy shall survive termination.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided "as is" without any warranties, express or implied, unless expressly stated.

ARTICLE 16 – LIMITATION OF LIABILITY

To the extent permitted by law, Fenestras24.com is not liable for any direct or indirect damage resulting from the use of the Services or products.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify Fenestras24.com, Shopify, and their affiliates for any claims and costs arising from your use of the Services or violation of the terms and conditions.

ARTICLE 18 – SEVERABILITY

If any provision is invalid or unenforceable, the rest of the terms and conditions shall remain in full force and effect.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure by Fenestras24.com to exercise a right does not constitute a waiver. These terms and conditions constitute the entire agreement.

ARTICLE 20 – TRANSFER

Transfer of rights or obligations without written consent is not permitted. We may transfer rights and obligations without your consent.

ARTICLE 21 – APPLICABLE LAW

These terms and conditions are governed by Dutch law and shall be interpreted in accordance with the courts having jurisdiction in the jurisdiction where Fenestras24.com has its head office.

ARTICLE 22 – HEADINGS

Headings are for informational purposes only and do not affect the terms and conditions.

ARTICLE 23 – CHANGES TO THE TERMS OF SERVICE

We reserve the right to change the terms and conditions. Updates will be published on the website and will take effect from the date indicated.

ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms of Service can be directed to:

Fenestras24.com (Euro Workx BV)
info@fenestras24.com
Antwerpsesteenweg 19, 9080 Lochristi Belgium
+32 9 279 35 75
Company number: 0793.532.155
VAT: BE0793.532.155